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Return Policy

Eagle Industries provides a lifetime warranty based on the quality of our material, manufacturing and designs. Based on the defect we will either repair or replace the item at no charge to the customer. This excludes normal wear and tear or acts of use not associated with the standard use of the products. All returns must be done through the original purchaser of the item. Shipping and handling would be the responsibility of the purchaser and an RMA (Return Merchandise Authorization) would need to be requested through Eagle customer service.

 Proof of purchase is required to submit a warranty claim.  Eagle will repair at its discretion any manufacturing defects in these products free of charge to the original consumer purchaser only.  DUE TO THE NATURE OF OUR PRODUCTS, ALL SALES OF PRODUCTS PURCHASED DIRECTLY FROM EAGLE INDUSTRIES OR AN AUTHORIZED EAGLE DEALER ARE FINAL; NO RETURNS OR EXCHANGES ARE ACCEPTED OTHER THAN FOR MANUFACTURER DEFECTS WHICH WILL BE REPAIRED AT EAGLE INDUSTRIES’ DISCRETION.   The Warranty does not extend to any subsequent owner or other transferee of the product. This guarantee will not cover product or parts damaged or rendered defective due to any of the following; accident, misuse, abuse, modification, neglect, water damage, improper or unauthorized repair, improper assembly, failure to follow operating instructions, or damage due to normal wear and tear.  Products must be purchased directly from Eagle Industries or from an authorized Eagle dealer.

*MANUFACTURING DEFECTS

A manufacturing defect exists if the product fails from its intended design.  Defective materials (zippers, buckles, fabrics, etc.) or workmanship (seams, construction, etc) are covered by our guarantee and will be repaired at Eagle Industries’ discretion upon determining that the issue presented is a manufacture defect.

*WEAR AND TEAR

Wear and Tear is damage that naturally occurs as a result of normal use.  Moving parts will wear out and fabrics will deteriorate and fade over time.  While we choose the best materials available for their application, all materials degrade over time with use and exposure to the elements.

*LIMITATION OF LIABILITY

The remedies described above are your sole and exclusive remedies and Eagle Industries’ entire liability for any breach of this warranty.  Eagle Industries’ liability shall under no circumstances exceed the actual amount paid by the consumer for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect.

*DISPUTES

This Warranty, any purchase order between you and Eagle Industries and any dispute arising out of either will be governed by and construed in accordance with the laws of the State of Minnesota, U.S.A. without resort to said State’s conflict of law rules.  The parties expressly waive application of the United Nations Convention on Contracts for the International Sale of Goods to this Warranty.  Any action at law, suit in equity, or judicial proceeding of any kind arising directly, indirectly or otherwise in connection with, out of, related to or from this Warranty, any purchase order of the relationship between the parties shall be litigated only in the state or federal courts located in Hennepin County, Minnesota and the parties waive any right they may have to challenge the jurisdiction of this court to seek to bring any action in any other forum, whether originally or by transfer, removal, or change of venue.  The Buyer consents to personal jurisdiction in Minnesota and consents to service of process by mailing in registered or certified form to Buyer’s address.